Simplify your takeout and delivery orders with SOOP!
Here’s How SOOP Works:
SOOP revolutionizes the way customers place take-out and delivery orders while streamlining your order management process. SOOP is the Simplified Online Ordering Platform that puts delivery and take-out at your customers fingertips wherever they are, whatever device they’re using.
SOOP works within interfaces like txt/SMS, email or Facebook messenger to text your customers order rather than using cumbersome and time consuming apps allowing them to quickly communicate their take-out or delivery order. SOOP saves you time to focus on servicing your customers and growing your business.
Reasons to Use SOOP for Your Business
Simple Order Queuing
- Orders listed by first come first serve
- Order aging (color coded boxes indicating new orders and orders that are getting stale)
- Easy access to customer info
- Items listed on individual lines
Easy Acceptance & Response System
- One touch order/conversation management
- Get paid for orders up front
- Easy response – Allows restaurant to respond to an order with one touch, pre-definef buttons
- Automated or custom responses
- One touch order acceptance/rejection
Hours of Operation
- An automated response indicating the business is closed if requests come in after hours
- Informs your customers of when you are open/closed
- Preprogram holidays and special hours of operation
Order Printing
- Print the SOOP order to an optional receipt size printer for the To Go bag, delivery driver or kitchen staff
Manage Your Business
- Dashboard reporting to view important order statistics
- Post your menu/specials
- Track the customer that place orders using SOOP
- Spend more time focusing on your business!
Order Archiving
- Stores all order history and conversations for the customer
- Retrieve archived orders at any time
How Easy is SOOP?
Here’s how it works!
Orders are Placed
Customers place orders via their favorite device or interface (TXT messaging, email, SOOP app and SOOP web site). Customer simply tells SOOP where they want to order from, what they want and how they want to get it. Or SOOP can walk them through placing an order by way of a simple conversation.
Orders are Received
Restaurants receive the order via a user friendly tablet screen interface where they are displayed and queued in individual color coded boxes. Each box will have order details and options allowing you to manage the order and/or respond to the customer. You may also print the order to an optional receipt sized printer!
Orders are Completed
Once the order is accepted and a price is given, the customer will receive a message asking for payment. Upon accepting payment, their card on file is charged and then will receive a message indicating the time they should expect the order. The restaurant will receive payment for each order up front.
